I am not going to waste my valuable time writing all the complaints that I have about this company. I will make it short and sweet.
Don't use them. I did and I wish I would have used someone else.
They will not return phone calls or emails promptly, they lose forms, they request re submissions constantly, they take their sweet time getting anything done.
I worked with an old timer who has been in the real estate business for over 35 years...he told me that the antics from AIM were like nothing he had ever seen in his experience. Missing forms, resubmissions, accidental misplaced wire transfers, etc.
PLEASE use someone else.